Customer Service Representative - Kennesaw, GA
3.
7 Kennesaw, GA Kennesaw, GA Full-time Full-time $14.
00 - $15.
75 an hour $14.
00 - $15.
75 an hour Please apply on our career site at:
1ffc.
com and by clicking on Careers Join our new 1st Franklin location as a Customer Service Representative.
Salary:
$14.
00 to $15.
75 per hour About Us:
1st Franklin Financial Corporation has been a family run company for over 80 years.
Our goal is to provide financial solutions across our footprint.
Today we have over 350 offices across the Southeast and continue to expand into new territory.
We offer you the potential to earn an annual salary.
To support your growth, we also offer training programs and other developmental opportunities for employees.
Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
The Customer Service Representative leverages interpersonal skills, and business knowledge to meet the needs of our customers.
This position works closely with the staff to build relationships and identify the needs of customers.
The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience.
The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities Identifies and responds to customer needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
Prepare and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications and Experience High School Diploma or equivalent Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile Please apply on our career site at:
1ffc.
com and by clicking on Careers Job Type:
Full-time Pay:
$14.
00 - $15.
75 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
No experience needed Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Do you have experience in the Financial Services industry? Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Ability to Relocate:
Kennesaw, GA 30144:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Kennesaw, GA Kennesaw, GA Full-time Full-time $14.
00 - $15.
75 an hour $14.
00 - $15.
75 an hour Please apply on our career site at:
1ffc.
com and by clicking on Careers Join our new 1st Franklin location as a Customer Service Representative.
Salary:
$14.
00 to $15.
75 per hour About Us:
1st Franklin Financial Corporation has been a family run company for over 80 years.
Our goal is to provide financial solutions across our footprint.
Today we have over 350 offices across the Southeast and continue to expand into new territory.
We offer you the potential to earn an annual salary.
To support your growth, we also offer training programs and other developmental opportunities for employees.
Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
The Customer Service Representative leverages interpersonal skills, and business knowledge to meet the needs of our customers.
This position works closely with the staff to build relationships and identify the needs of customers.
The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience.
The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities Identifies and responds to customer needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc.
Prepare and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications and Experience High School Diploma or equivalent Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile Please apply on our career site at:
1ffc.
com and by clicking on Careers Job Type:
Full-time Pay:
$14.
00 - $15.
75 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
No experience needed Weekly day range:
Monday to Friday Work setting:
In-person Office Application Question(s):
Do you have experience in the Financial Services industry? Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Ability to Relocate:
Kennesaw, GA 30144:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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